How do I return or exchange my purchase?

Author: Mock Webware |

Given the nature of the garment (underwear), due to hygienic reasons (the “IK” factor), we are unable to accept any returns or exchanges.

However, if the size/style/gender you received was not what you ordered, we will send you a new replacement package free of charge **ONE TIME ONLY**

Please ensure you email us the below information to:

  • Full name
  • Telephone number
  • Address (must match original order)
  • Original Order number
  • Original item ordered

Reasons for replacement (i.e. Ordered Men Trunks in small – received Men Trunks in medium / Ordered Women Large Hipsters – received Women Large Boyshort)

Read More Blog Articles